I saw a glimpse of my previous driver. I have heard he had fallen in bad times. But it looks like he finally has a job again.
He was an excellent driver. He maintained the right speed to keep my heart from racing. He was cool-headed and wouldn't let the other bad drivers get on his nerves. He knew Manila very well and could find routes to avoid traffic.
But he had moods. He could be quite talkative, and I would find that annoying. I'd like to chitchat at my convenience. And at other times, he would show up with a long face, just quiet. I wouldn't mind that ordinarily. But sometimes I would think he was harboring some grudge towards me.
Then a few times, he just wouldn't report for work. I understand emergency leaves. But to fail to inform through text just gets to me. So I have reminded him. I have conducted dialogues with him. I did a version of "carrot and stick". Yet it happened a few times more. The final straw came when he failed to report for days without any notice. I decided to change drivers then. I cannot have an unreliable driver.
He came back a week after, apologetic. I told him he had a few days left, if only to close the month properly. On the last day, he appealed for another chance. But I couldn't give it. He had been reminded and reprimanded many times before.
I find managing workers with lower educational attainment levels very challenging. The rules and guidelines of corporate HR just don't apply. How to instill in them better working habits remains a huge mystery to me. Rewards and penalty mechanisms cannot sustain change.
I salute those entrepreneurs and managers who work with them effectively. And I see that all over, particularly in retail. And that is the main reason I shy away from going into entreprise yet again. I don't have the skillset.
My first impulse was to write "workers from lower SE classes" to describe them. But I realized that "lower educational attainment levels" is really the appropriate term.
That is how critical education is. How far has this government gone in providing for this basic right?
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