coffee shops should realize that allowing their customers to indefinitely occupy tables to study, read while only consuming minimally can only lead to lost sales opportunities. they should use revenue per table per hour as a reference indicator. P150 beverage over two tables over 2 hours is only equivalent P37.50 per table-hour. A customer who consumes the same amount of P150 staying in one table for only an hour is P150 per table-hour. table turn-over is critical especially during peak hours.
i sometimes see one customer occupying not just one table and one chair but more. all the while working on their assignments, reading their papers consuming one beverage worth P150. Some of them even have the audacity to actually LEAVE their stuff and go eat somewhere else! all the while, that table or two remains idle, not earning any revenue.
i can not fault customers for doing so. Customers will feel entitled to it. And really, there is an abundance of inconsideration anyway. So it boils down to how coffee shops do something about it.
my suggestion: identify peak hours. inform customers through posters that during peak hours, that they reserve the right to optimize occupancy and seating. ask the guard to monitor utilization and duration. if possible, actively ask customers if they want to order again so they will feel some discomfort at having consumed so little.
oo, naiinis ako. kahapon lang, nasa coffee bean ako. at talaga naman nakakalat ang mga ganyan customers na tig-iisa ang kanilang hawak na kape, mga naka laptop at dalawang tables, apat na chairs ang okyupado. at ako naman, nakatayo naghahanap ng kakainan ng aking salad at muffin, na may kape, walang maupuan. at may tatlong lamesa na walang tao, puro gamit lang ang iniwan. ang isang barista, ginawan niya ng paraan at kinuha ang lamesang isa para ibigay sa akin. inilipat ang mga gamit dahil magkakasama naman raw sila. at nung dumating ang dalawang taong yun na gumamit ng tatlong mesa at 4 na silya, , patapos ng 15 minuto, sila pa ang may ganang magalit sa barista. di na lang ako nakialam. di naman ako ang inaaway nila, yung barista.